Privacy policy

Privacy Policy

Welcome to and (French website), (the “Website”) owned and operated by Doris Escapes (the “Company”)

Your use of the Website confirms that you accept all the terms and conditions (the ‘Terms’) laid out in this terms of use policy, whether or not you choose to register with the Website. If you do not accept these terms, do not use the Website.

This Terms & conditions was last updated on Monday, September 30, 2019.

Maintaining your privacy and protecting your personal information is of the utmost importance to us. This privacy policy (“Privacy Policy”) tells you about the information Dreamtesters (“Dreamtesters”, “We”, “Us” or “Our”) collects on this website, (the “Site”), and how we use that information.

By accessing or using the Site you consent to the information collection and use practices described in this Privacy Policy.

We reserve the right, in our sole discretion and at any time, to change, modify, or amend any provisions of the Privacy Policy. Any such changes or modifications will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of such changes or modifications constitutes your acceptance thereof. If you do not agree to any changes or modifications to the Privacy Policy, your sole recourse is to stop using the Site.

Doris Escapes is registered in Quebec, Canada (‘we’ or ‘us’) are committed to protecting and respecting your personal information and place great importance on visitor privacy and the security of all guests visiting the Dreamtesters website (the ‘Website’).

We have notified the Information Commissioner of our role as a data controller under the Data Protection Act 1998 .
This Policy, together with our Terms of Use and Cookie Policies, describes how we will process any personal data we collect from your, or that you provide to us.
By accessing or using this Website, you are accepting and consenting to the terms of this Policy.

1 _ Information we may collect

  • 1.1 _ We collect information about you in two ways:
a) information you give us including, but not limited to:
• information you input into forms on the Website;
• information you give us when you place a booking;
• information you provide when you contact us (including within emails you send us); and
• any details you provide when you request information from us,
which may include your name, email address, password, address and phone number.
b) information we may automatically receive from your browser including, but not limited to:
• your internet protocol (IP) address;
• information about your browser;
• cookie, web beacon and web bug information;
• your geographical location, device information, referral source, length of visit and number of page views and similar information.
  • 1.2 _ Cookies and Web Beacons/Web Bugs
1.2.1 : Cookies are small data files sent to your web browser or hard drive by website operators to process information more efficiently. They can contain information about the use of a website or enable to website to recognise you at a later date. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

2 _ Use of the information we collect

  • 2.1 _ We will generally use information provided by you to enhance your experience of the Website, to customise the advertising and content you see, to fulfil your requests for products and services, to improve our products and services, to contact you, and to gather and review statistical information.
  • 2.2 _ We will use information we automatically collect about you to administer and improve the Website and your experience of it, or for security purposes. This information may be collected by a third party website analytics service provider on our behalf and may be collected using cookies. For more information on our use of cookies please refer to our Cookie Policy.
  • 2.3 _ By providing us with your information you agree that we may use your information for the following purposes:
2.3.1 : to send you marketing and promotional material by electronic means (such as email, SMS and/or MMS), or other information about our products and services which you have requested to be sent;
2.3.2 : to send you general (non-marketing) commercial communications, such as information about the Website and services provided to you by us at that time;
2.3.3 : to provide customer service in relation to your use of the Website, to contact you, to deal with enquiries and complaints relating to the use of the Website and to notify you about changes to our services;
2.3.4 : to provide third parties with statistical information about our users but this information will not be able to be used to identify any individual user; and
2.3.5 : for security purposes.
  • 2.4 _ We may also send you surveys or market research questionnaires which you may or may not choose to participate in. You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes via the Website or on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

3 _ Disclosure

  • 3.1 _ We may disclose your personal information:
3.1.1 : to other members within our group of companies – including our subsidiaries, our ultimate holding company and its subsidiaries);
3.1.2 : to third parties including those referred to in paragraph 3.1.1:
• where we need to appoint other organisations to carry out processing activities on our behalf in order to provide our products and services to you. These third parties may include, but are not limited to, delivery organisations and mailing houses. If disclosure takes place under these circumstances, we will ensure that your information is used in line with this Policy;
• if we are under a duty to disclose your personal information in order to comply with any legal obligation (for example in response to subpoenas, court orders or legal proceedings), or to establish or exercise our legal rights or defend against legal claims. This includes the sharing of information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats, violations of our terms and conditions, or as otherwise required by law; and
• in connection with the sale, merger, joint venture, acquisition or reorganisation of us or any of our subsidiaries or parent companies and their respective assets, where we may have to disclose your information to our new business partners or owners.
  • 3.1.3 _ We may also pass anonymised and aggregate information on the usage of the Website to third parties but this will not include information that can be used to identify you.
  • 3.1.4 _ Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

4 _ Security and data retention

  • 4.1 _ We endeavour to protect personal information under our control in order to prevent the loss, misuse, unauthorised access, disclosure or alteration of your information.
  • 4.2 _ Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  • 4.3 _ This Website may contain links to other websites that are owned and operated by third parties. Even if the third party is affiliated to us, we have no control over their websites. If you follow a link to another website, we encourage you to read its privacy policy which may differ from this Policy. We do not accept any responsibility or liability for any other policy.
  • 4.4 _ We will retain your information for no longer than necessary to provide the services requested or as otherwise specified by law.

5 _ Privacy of children

  • 5.1 _ This website is not aimed at or designed for children and we do not intend to (and will not knowingly) collect any personal information from children below the age of 18 without parental consent.
  • 5.2 _ If you are under 18, you must ask your parent or guardian for their permission before sending any information to us or asking us to email you. By sending us any information to us, or asking us to email you, you are confirming that your parent or guardian has consented to you doing so. We may require to confirm this with your parent or guardian accordingly.
  • 5.3 _ We encourage parents to review the email and internet activities of their children to ensure that this Website is used in accordance with this Policy and with their consent. Should parents wish to access any of their children’s personal information.

6 _ Access to information and removing your data

  • 6.1 _ you have the right to access information held about you or, if you are a parent, your child. You may request a copy of this information by email and we may charge an administration fee of $10 to meet our costs for providing you with these details.
  • 6.2 _ You have the right to ask us to remove your personal information from our database and to request that you stop receiving communications from us at any time. You can do this by email

7 _ Changes to the Policy

7.1 _ We reserve the right to modify this Policy at any time without notice. Any changes will be posted on this page and, where appropriate, you will be notified by email. You are responsible for reviewing the Policy regularly for any updates or changes.

8 _ Contact

  • 8.1 _ Please contact us if you have any comments, questions or suggestions regarding this Policy by emailing
Issue date: September 2019
We want to provide you with the best experience when you browse the Dreamtesters website (the ‘Website’). The Website therefore uses cookies to distinguish you from other users, which also allows us to improve the Website.
By continuing to use the Website you are agreeing to our use of cookies.

1 _ Contact

  • 1.1 _ Cookies are small data files sent to your web browser or hard drive by website operators to process information, including to identify and track you more efficiently. They can contain information about the use of a website or enable to website to recognise you at a later date.
  • 1.2 _ Cookies will prevent the need for duplication of information and they can also enable us to track and target the interests of our users to enhance their experience on the Website.

2 _ Cookies on the website

  • 2.1 _ We use the following cookies on the Website:
    essential cookies – required for the operation of the Website; and

    analytical/performance cookies – help us improve the Website by allowing us to recognise and count the number of visitors and see how visitors move around the Website.

  • 2.2 _ Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  • 2.3 _ Except for essential cookies, all cookies will expire after 2 years.
  • 2.4 _ Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website. For more information please consult the “Help” section of your browser.
  • 2.5 _ If you adjust your browser setting to refuse all cookies (including essential cookies) you may not be able to access all, or parts of, the Website.
  • 2.6 _ To indicate your acceptance of our use of cookies in accordance with this Cookie Policy you can click accept in the appropriate place on the banner that appears on our Website. However, please note that if you do not click accept but you continue to browse the Website you will be deemed to have accepted our use of cookies in accordance with this Cookie Policy.
Issue date: September 2019